FAQs

Yes we do please refer to our Size Guide for help. Should you remain unsure please do not hesitate to contact us via direct message on our socials and we will try to assist you.

Items ordered will be posted on a Monday, Wednesday and Friday.

Yes we ship worldwide, for your information Valkyrie Attire uses RoyalMail.

Orders will be packaged and be sent out for delivery on Mondays, Wednesday and Friday mornings using RoyalMail/ ParcelForce. For UK deliveries please expect to receive your items 2-3 business days once receiving an email confirmation of shipment.

Yes we are looking to recruit ambassadors for our brand. Please hit us up on are direct messages on our social for further details and to express your interest.

My working hours are Monday, Wednesday and Friday.

 

The following applies:

– Contact emails will be responded to on Monday, Wednesday and Friday between the hours of 4am-8am and 7pm-10pm.

– Orders will be packaged and be sent out for delivery on Mondays, Wednesday and Friday mornings

You can return your items within 14 days of receipt. Unfortunately we do not offer refunds on sale products or offer exchanges.

Please refer to our returns policy page for more information and full terms and conditions.

Once we have received your return and it has been inspected, we will send you an email to confirm we have received it and of its approval or rejection. If approved then your refund will be paid in full to the payment method used.

Please refer to our refund policy for more information ( insert  link to policy)

Contact emails will be monitored on Monday, Wednesday and Friday 4am-8am and 7pm-10pm. Every effort will be made to reply to contact emails within 24 hours. Please allow me 48 hours to respond. If 48 hours have passed please send me a repeat email and  drop me a direct message on Instagram or Facebook